Refund Policy for HarappaImpex E-commerce Website
At HarappaImpex, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must be in the original packaging and you must have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within a certain number of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-returnable Items
Certain items are exempt from being returned, including perishable goods, custom products, and personal care items. Please check the product description to see if your item is eligible for return.
Exchanges
If the item you purchased is defective or damaged, you may request an exchange instead of a refund. If you need to exchange it for the same item, please contact us.
Contact Us
If you have any questions on how to return your item to us, contact us for assistance.
Thank you for shopping with HarappaImpex. We value your satisfaction and aim to provide a seamless shopping experience.